Actionable Feedback Policy of Spark Advocates
Spark Advocates values constructive feedback from clients, colleagues, and the public. We believe transparent, responsive dialogue is critical to continually elevating our legal counsel and client service standards.
1. Channels for Submitting Feedback
Clients may submit suggestions, queries, or procedural concerns through our official email (sparkadvocatesbd@gmail.com) or in writing at our Saidpur Chamber.
2. Review & Assessment Procedure
Every submission is reviewed personally by Lead Counsel Advocate Rashedujjaman Rashed within 48 hours of receipt to identify necessary adjustments to chamber communications or administrative workflows.
3. Client Confidentiality
Feedback relating to ongoing litigation is treated under full attorney-client confidentiality. No client-identifying information is ever shared externally.